You find out
when everyone does.
A bad review on Google, Yelp or Tripadvisor can shape future guests’ opinions before your team has had a chance to understand what went wrong.
Skip to content
Know what’s
Hear the concern.
WHEN THE CONCERN GOES PUBLIC WITH INNERFOODIEA private note.
Honest thoughts.
Feedback you can
Keep listeningFrom a diner’s honest note
01
02
03
“How was
Try the diner demo
A few things
You put care into every plate.
PRIVATE FEEDBACK. BETTER FOOD.
Know what’s
working.
Make every
dish better.
Hear what could be better before it becomes a bad review. Give diners a private way to share constructive, dish-level feedback—and give your team a chance to improve.
Not posted publiclyNo name requiredEmail kept from owners
A private note. A useful insight.No diner name attached · Example
“The salmon was perfectly cooked. A little less sauce would let it shine.”
For your restaurantPrivate feedbackNo name requiredActionable dish insights
PROTECT YOUR REPUTATION BY LISTENING EARLIER
Hear the concern.
Before it becomes a bad review.
Don’t let a public review be the first time you hear something went wrong. Invite diners who care about food to share constructive feedback privately, while your team has a chance to act.
You find out
A private note.
A chance to improve.
Give diners a constructive way to tell your team what could be better. Get specific, dish-level feedback you can turn into improvements.
Useful insights, shared privatelyHonest thoughts.
No name required.
A private channel makes speaking up feel easier. Diners don’t need a named profile, and optional email addresses stay hidden from restaurant owners.
What “private” meansTurn “I wish they knew” into something your kitchen can use.
FOR THE PEOPLE BEHIND THE PLATE
Feedback you can
actually use.
A rating tells you how someone felt.
InnerFoodie helps you understand why—and what to try next.
01 / LISTENFind the story
Find the story
behind the stars.
See feedback in the context of the dish. Spot recurring themes, open the original comments, and keep your team focused on what matters.
- Feedback organized by menu item
- Summaries to help spot patterns
- Praise and constructive notes in one place
DISH FEEDBACK
Pan-seared salmon
What diners are telling you
The fish is a highlight. Several diners would prefer less sauce.
FROM THEIR TABLE TO YOUR TEAM
From a diner’s honest note
to your next improvement.
Make it easy for guests to speak up and for your team to act on what matters.
01AT THE TABLE
Diners scan your menu.
A diner opens your menu from the table’s QR code and selects what they ate.
No app to download02CANDID DISH FEEDBACK
Diners share privately.
They share candid, dish-specific praise and concerns in a private note to your restaurant.
No name required03IN YOUR RESTAURANT
Your team improves.
Your team reviews the feedback, spots recurring themes and decides what to try next.
In your private workspaceA private note, on their terms.No name required · Optional delayed delivery
EASY FOR DINERS. VALUABLE FOR YOU.
“How was
everything?”
Now there’s room
for a real answer.
Give diners who care about food a comfortable way to share what they loved—and what could make their next visit even better.
Scan. Choose. Share.
No app to download.
No app to download.
No name required. No public post.
Optional email is kept from restaurant owners.
Optional email is kept from restaurant owners.
It’s about the food they actually ate.
Dish-specific feedback, in their own words.
Dish-specific feedback, in their own words.
A little space to speak honestly.
Diners can choose to delay delivery before submitting.
Diners can choose to delay delivery before submitting.
A LITTLE PREVIEWUseful feedback starts
Useful feedback starts
with a simple question.
What worked? What could be better?
A few honest words can make a difference.
YOUR DISH
Pan-seared salmon
What would make it even better?
Perfectly cooked. A little less sauce would let the fish shine.
Private · No name required
GOOD QUESTIONS
A few things
you might
be wondering.
YOUR NEXT GREAT IMPROVEMENT STARTS HERE
You put care into every plate.
Find out what comes back.
Help shape InnerFoodie as a pilot restaurant.
No payment required to enquire.
“Lovely crisp skin. I’d like the sauce on the side next time.”
No diner name or email shown to your team